FAQs

How do streetcars move in city streets?
Streetcars are electric vehicles that operate on rails embedded in the streets. They operate with regular traffic. They pull alongside street curbs at specified stops for passengers to get on and off of them.
Will the streetcars interfere with bus routes?
Southwest Ohio Regional Transit Authority (SORTA) manages the Cincinnati Bell Connector streetcar and has made sure that the streetcar routes complement, and do not conflict with, current bus routes.
How much does it cost to ride the Cincinnati Bell Connector?
Fare is $1 for two hours and $2 for a day pass. Individuals with Metro’s Fare Deal or Access ID card can buy a $0.50 two-hour ticket.

Children between 35 and 45 inches may also purchase a $0.50 half-fare two-hour ticket. Children under 35 inches ride free. Children over 45 inches pay full fare.
How do I pay for my fare on the Cincinnati Streetcar?
Cincy EZRide app: avoid lines at the ticket vending machine by using the free Cincy EZRide app to purchase streetcar and Metro tickets on your mobile phone.

Ticket vending machines: Ticket vending machines are located at each of the 18 streetcar stations along the route.

IMPORTANT: You must validate your ticket before boarding the streetcar by inserting it into the validator on the ticket vending machine or taping the "use now" button in the app. 
How are fares paid?
There is no farebox on the vehicle. Instead, fare inspectors make random checks of all passengers throughout the day to make sure they have valid streetcar passes. If you do not have a valid streetcar pass, the fare inspector may issue you a citation that must be paid, similar to a parking ticket.
Does the Cincinnati Bell Connector coordinate fares with Metro's bus system?
From Cincinnati Bell Connector streetcar to Metro:

Valid streetcar 2-hour pass & day pass: pay $1.00 plus applicable zone fares.
What hours do the streetcar run?
Hours of operation:

Monday-Thursday 6:30 a.m. – midnight
Friday 6:30 a.m. – 1:00 a.m.
Saturday 8:00 a.m. – 1:00 a.m.
Sunday and holidays 9:00 a.m. – 11:00 p.m.

How often it will operate:

Mon.-Fri. 11:00 a.m. - 7:00 p.m. Every 12 minutes
All other days/times Every 15 minutes
How many streetcars will be part of the system?
Cincinnati has five streetcars.
How accessible are modern streetcars?
The Cincinnati Bell Connector streetcar is completely accessible to people with disabilities.

Vehicles have level-floor boarding and audio and visual messages for all riders. The floor of the streetcar is level with the station, allowing quick access for wheeled vehicles including bicycles, strollers, wheelchairs, scooters, luggage and personal shopping carts. Persons with disabilities who use wheelchairs, scooters and other mobility aids should enter through the center double doors.
Are pets allowed onboard?
Only service animals are allowed on the streetcar. No other pets are allowed on the streetcar unless they are in a secured pet carrier.
How many wires does a streetcar have?
The Cincinnati Bell Connector streetcar is powered by a single overhead wire, which will reduce visual clutter.
What can I bring aboard the Cincinnati Bell Connector?
You may bring bikes, strollers, wheeled luggage, personal grocery carts on board the Cincinnati Bell Connector streetcar. All wheeled devices including wheelchairs should enter through the center double doors.
Can the Cincinnati Bell Connector be chartered for special events?
Yes, streetcars are available for private charters.

Contact the Cincinnati Bell Connector streetcar charter coordinator at (513) 632-7561 with the date and time of your event as far in advance as possible but no less than one week before the event. You will sign a contract and a payment in full will be due at signing.

You set the boarding and drop-off locations; for example Washington Park, Fountain Square or The Banks. You can have multiple drop-off locations along the route; the streetcar will come back to pick up your group at a scheduled time. The Cincinnati Bell Connector has 38 seats; we suggest no more than 75 people on board for a special event.

Cost is $1,250 for four hours (minimum). Each additional hour is $285, payable by cash or major credit cards. Partial hours count as one hour. A refundable $250 cleaning deposit is required.
Alcohol is NOT permitted on board the Cincinnati Bell Connector.

Catering is allowed, but no glass containers are permitted. You and your caterer are responsible for all food and beverage permits and copies must be provided to the Cincinnati Bell Connector streetcar charter coordinator at least one week before your event.
Questions?
Call Metro’s call center at (513) 621-4455, weekdays 6:30 a.m. to 6:00 p.m.