Screens to be tested at all 18 stations to improve customer’s experience

– The Cincinnati Bell Connector team will be conducting tests on the real-time information screens located at each of the 18 streetcar platforms in an effort to correct technical difficulties the screens have been experiencing.

The real-time screens are being tested to improve customer’s experience by providing accurate next vehicle arrival information for riders waiting at streetcar platforms.

During the testing period, the screens may be disabled periodically and inaccuracies are possible. Testing will begin at streetcar stations 5th & Walnut, 2nd & Main and 4th & Main and is expected to last for two weeks, pending successful implementation of updates by the Trapeze software.

Your help is needed! If you detect issues or inaccuracies with the real-time screens during this time, please let us know by sending a text alert to 513-478-3163 with the location, time and information displayed on the screen. Note: Text only, no calls please or reply to texts.

About The Cincinnati Bell Connector:

Recently renamed the Cincinnati Bell Connector, the streetcar is intended to expand transportation options, stimulate development, and enhance livability by connecting downtown, the riverfront and Over-the-Rhine. It is owned and funded by the City of Cincinnati, managed by the Southwest Ohio Regional Transit Authority, and operated by Transdev.
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